Privacy Policy

This document concerns the protection of individuals with regard to the processing of personal data and the free movement of such data and is fully governed by Portuguese law.

Farcimar - imobiliária e Turismo, Lda entity that operates the Syntony Hotels units assumes a permanent commitment to protect the privacy of personal data provided by its users within the services it provides.

This document aims thus to provide users with the necessary information regarding the privacy policy of Syntony Hotels, so that they can give their express, free and informed consent to the processing of their personal data performed by Syntony Hotels

Please read this document carefully. By accessing this website and providing your personal data, you imply the knowledge and express and prior acceptance of the conditions contained herein.

By providing your personal data on the website, you are authorising its collection and processing in accordance with the rules set out herein.

1. Definition of personal data

"Personal data" is information about a person that is made available to us when that person visits our Website. This includes, but is not limited to, first name, surname, e-mail address or telephone number.

2. Confidentiality

It is our policy that personal information, such as your name, address, telephone numbers or e-mail addresses, is private and confidential data. The personal information, which you provide to us, is kept securely. This information will only be used for the purpose for which you have asked us, such as to respond to your enquiries.

Syntony Hotels respects user privacy and processes your personal data in accordance with the laws in force. The data will not be processed for any purposes other than those specified herein.

3. Collection of your personal data

Any personal data you make available to us when visiting our Website will be processed in accordance with the General Data Protection Regulation and will only be collected, processed and used for lawful and legitimate purposes.

The data collected in the forms on our website are intended exclusively for the processing of user requests, will not be saved in the database of our website and will not be used for any other type of processing.

In the existence of a newsletter form, the data collected in your subscription are intended exclusively for the communication and dissemination by Syntony Hotels to the same, of the services it provides.

For technical reasons, when you visit our Website, certain information is stored automatically (for example: IP address of your internet connection assigned by your ISP, the Website from which you accessed our Website, the type of device and browser being used). This information is collected and stored by Google Analytics to analyse behaviour and thus implement improvements to our website.

The Syntony Hotels declares that it will not use the personal data of users for sending unsolicited content or whose content has not received their explicit consent.

3.1 Cookies

Our website uses "cookies".

Cookies are small text files stored by our website on the users' computer. Our website uses cookies to recognise users when they visit. This enables us to improve the user-friendliness of our website and to tailor it to the needs of our users. The cookies stored on users' computers remain valid for an unlimited period of time after the users' first visit to the website.

You can set your browser to reject cookies from this website. However, non-acceptance of cookies limits your access to and use of certain features of this website.

You can find out more in our Cookies Policy.

4. Storage of personal data

After collecting individualized personal information voluntarily transmitted by the user, The Syntony Hotels will proceed to its conservation and maintenance for the period necessary for the purpose of its treatment, until further instructions to the contrary, or until the law requires its elimination.

The data processed by Google Analytics will be kept for 14 months, which will be automatically deleted after this period.

5. Security of personal data

The Syntony Hotels undertakes not to sell, rent or transmit, under any other title, to third parties any personal data sent by users of our website, without prejudice to doing so with the user's permission or when legally required. Syntony Hotels ensures that, as far as is required and feasible, appropriate measures have been adopted and organized to protect personal data against accidental or unauthorized destruction, alteration and/or unlawful disclosure of personal data.

Any attempt to violate the database of this website will be subject to prosecution and criminal complaint, as provided in the Portuguese legislation regarding databases and may result in civil and criminal liability.

6. Passing on of personal data to third parties

The common personal data may be communicated by Syntony Hotels

(a) to persons and companies that provide legal, tax, financial and accounting consultancy services to Syntony Hotels

b) to institutions, entities and/or authorities to whom the data should be transmitted under the statutory and/or legal terms

c) to entities linked to the commercial activity pursued by Syntony Hotels and strictly related to the provision of services by the latter and entities to whom Syntony Hotels delegates the technical maintenance of the services provided by it, including maintenance of the website and electronic communications.

7. Controller and Data Processor

The person responsible for the processing and treatment of the data:

Farcimar - Imobiliária e Turismo, Lda.

Zona Industrial da Farrapa | 4540-267 Chave - Arouca | Aveiro - Portugal

8. Access, rectification or elimination of data provided

Under the terms of the applicable legislation, you have the right to access, rectify or eliminate your data.

You can exercise this right by contacting us.

Farcimar - Imobiliária e Turismo, Lda.

Zona Industrial da Farrapa | 4540-267 Chave - Arouca | Aveiro - Portugal

Telephone: +351 256 040 473

You can also request information via e-mail to the address geral@syntonyhotels.com

Syntony Hotels reserves the right to update or modify its Privacy Policy at any time, particularly in order to adapt it to legislative changes.